Meet the Team
Most of our team have worked together for years, providing a consistent approach to care delivery and continuity.
meet the team
At the heart of Wild Acres Care Home in Wokingham is our amazing team of carers. Many of the team have worked together for years, providing a consistent approach to care delivery and continuity.
We are aware that the home’s staff will always play a very important role in residents’ welfare. As such we will always ensure that we employ staff in sufficient numbers and with the relevant mix of skills to meet residents’ needs.
Recruitment and training are key to creating a successful team. We will provide appropriate staff with qualifications in health and social care and observe recruitment policies and practices which both respect equal opportunities and protect residents’ safety and welfare.
We offer our staff a range of training which is relevant to their induction, foundation experience and further development to ensure that they continue to deliver market-leading care based on best practice.
Management and Administration
We know that the leadership of the home is critical to all its operations. To provide leadership of the quality required, we will do the following:
- Always engage a registered manager a person who is qualified, competent and experienced for the task.
- Aim for a management approach which creates an open, positive and inclusive atmosphere.
- Install and operate effective quality assurance and quality monitoring systems.
- Work to accounting and financial procedures which safeguard residents’ interests.
- Offer residents appropriate assistance in the management of their personal finances.
- Supervise all staff and voluntary workers regularly and carefully.
- Keep up-to-date and accurate records on all aspects of the home and its residents.
- Ensure that the health, safety and welfare of residents and staff are promoted and protected.
“Janet has been our Registered Manager for 13 years and always ensures we provide high-quality individual care in a nurturing and engaging environment so all our residents can live happy and fulfilling lives.
Janet always goes that extra mile to ensure both residents and families are happy with the service we provide here at Wild Acres.”
“Our Deputy Manager Cassie has been with us since June 2012.
Cassie supports Janet and the care team to ensure the highest quality standards are met in the delivery of our care at Wild Acres. ”
“Michele spends a vast amount of her day with the residents participating in activities for them and keeping them stimulated.
Michele has a good knowledge of their likes and dislikes therefore ensuring a good variety of activities to suit all our residents’ needs.”
“With many years’ experience in the care sector, Maz is committed to providing excellent customer service within the home to both our residents and their families.”
“Nicks ethos of care focuses on quality throughout every aspect of our service we deliver.
Nick is dedicated to fulfilling our residents lives in the best way possible. ”
“Donna is one of our Dementia Champions and is passionate about providing the best quality of life and maintaining high standards of care for our residents.”
“Rhodora has been part of the Wild Acres care team since 2007 and has a great insight into the home.
In her role as Senior Carer she is passionate about the delivery of quality dementia care. ”
“Debbie is our full-time chef at Wild Acres, she provides nutritional and delicious meals to our residents.
She has a vast knowledge of our residents and their needs, this in turn enables her to provide meals in a person-centred way to our residents. ”
“Cheryl is our enthusiastic Kitchen Assistant who has a passion for working with and assisting our lovely residents at Wild Acres.
Cheryl enjoys making a difference to someone’s life no matter how big or small.”